Missed calls create missed revenue

It started with a flooded basement at 2 AM. Marcus, our Head of Customer Success, was still running his family's plumbing business. The homeowner called four plumbers, all went to voicemail. By the time Marcus saw the missed call the next morning, the customer had found someone else. A $3,500 job, gone.

That story isn't unique. Across the US, home service contractors lose an estimated $12 billion annually to unanswered calls. Traditional answering services are expensive, inconsistent, and can't handle the urgency classification that emergency alerting requires.

We built OnCrew to solve this exact problem. Our AI phone agent answers calls quickly, classifies urgency in real-time, flags emergencies for immediate follow-up and alerts your on-call team, and captures non-urgent job details for scheduling follow-up, all while you sleep.

Today, OnCrew is built for launch-stage pilots: answer after-hours calls, triage emergencies, alert the right contact, and give owners transcripts they can review before expanding.